The Basics
What is adding VGTs to my establishment going to cost me?
There is no upfront cost to submitting an application to the IGB. Once you have been approved by the IGB, the yearly cost will be $100 to maintain a valid establishment license. In addition to the IGB fee you may also be required by the city you are located in to pay a yearly “sticker fee” for each VGT. This rate varies by city, please contact IGS for the exact cost for the city you are located in.
Why should I add video gaming to my establishment?
The average IGS client will generate $116,235 per year. Adding video gaming can help assist you in meeting your financial goals. This income has allowed many of our clients to make additional investments in their locations, further enhancing their overall establishment.
How long is the application process? Is there a way to expedite the process?
On average the process takes three to four months from application submittal to licensure. There is no way to expedite the licensing process, although some terminal operators may claim that they can- this is false.
How do you assist during the application process?
IGS has experienced staff that will walk you through the entire application process. We are able to assist in applying for a local or state liquor license, gathering and notarizing the forms needed for the IGB application and submitting the IGB application on your behalf.
The first step after submitting your application is to get fingerprinted, this includes any owner with 5% or more of ownership, any officers and the video gaming manager. The IGB will then process your application and have a field agent conduct a site visit. IGS personnel will ensure you know who needs to be fingerprinted and the closest location to accomplish this.
Once my application is submitted to the IGB, how long does it take for machines to be active in my establishment?
Once an application is submitted the IGB, it may take as little as 30 days to approve your application. Once approved, machines will be moved into the establishment expeditiously, typically within 1-5 days. Once machines are in your establishment, IGS submits documentation to establish an appointment with the IGB to activate machines – this appointment is granted within 14 days of the request. This appointment date is set by regulatory protocol and outside of the terminal operator’s control. On the date of the appointment, your machines will “go live” allowing them to be played.
You will be required to renew your license annually with the IGB.
What is the maximum number of machines you are allowed in your establishment?
Per the IGB, each licensed establishment is allowed to have up to six VGTs.
What are the requirements to become a licensed establishment?
You will be required to have a valid local and state liquor license before you are eligible to submit your application to the IGB. If you are applying to become a licensed truck stop establishment there are additional requirements.
When and how do I get paid from having gaming machines at my establishment?
IGS will electronically transfer the funds to your bank account weekly.
Depending on the available space of the establishments and the number of machines, the overall gaming area that recommended is 140 square footage. The gaming area will include the VGTs, chairs and tables and the payout device. IGS suggests the machines to be properly spaced for comfort and privacy and will develop a custom layout for your establishment.
IGS takes great pride in properly integrating video gaming to fit into your establishment. By creating a private gaming area, not only are you providing privacy to your gaming patrons, but also providing a barrier from your establishment to separate the gaming from your existing customers.
That is entirely up to you. Many of our clients choose not to add additional staff. Others, in effort to focus on exceptional customer service, have added additional staff. Employees responsible for serving or overseeing the gaming area must be over the age of 21.
What are the most important attributes for a successful establishment?
Although there are a number of attributes to a successful gaming establishment, the most important are cleanliness, customer service, layout, design, hours of operation and machine mix.
You are required to have an on-premise liquor license, which allows you to pour beer, wine or liquor to be served at the establishment.
The majority of counties and municipalities in the state of Illinois do allow video gaming. To see if your municipality allows video gaming, please call IGS at 312.544.9856.
Will my employees have to redeem winning tickets for cash?
No, your employees will not need to redeem any tickets or handle any cash. IGS utilizes a kiosk payout device which is accessible by each video gaming patron.
Can one terminal operator offer me more than others financially?
No. The IGB has a very clear and defined no inducement policy. The revenue split is written in Illinois law and mandates 28% to the state, 5% to the municipality, 33.5% to the establishment and 33.5% to the terminal operator. Furthermore, it is a direct violation of the inducement policy to accept anything of value in exchange for signing with a terminal operator.
Are there requirements to become a licensed truck stop establishment?
Are there limits on the hours of operation of VGTs?
Hours of operation of VGTs must coincide with the legal hours of operation for the consumption of alcoholic beverages on the premises. However, a licensed truck stop establishment that does not hold a liquor license may operate VGTs on a continuous basis.
Service & Support
Yes, IGS service reaches throughout the entire state of Illinois.
What happens if one of my machines is down or is broken? What is the response time?
Even with proper maintenance, a machine in your facility will occasionally need repair. In these cases, you are asked to contact IGS through our technical support line. Our dispatcher will contact you, assess the problem, and offer technical assistance. In most cases, the repair and/or question can be handled remotely – the Dispatcher can access your machines remotely and restore the machine into operation. Other times, a technician will be sent to your establishment and the repair will take place.
Do you provide marketing and advertising support?
Yes, we work with you to develop strategic marketing plans. In accordance with IGB regulation, we can participate in financial co-op programs. IGS offers graphic design assistance on all marketing items, ensuring brand consistency. Think of us as your one stop ad agency!
Will I have a point of contact if I ever needed non-technical support?
Yes, you will have a dedicated Account Manager who will work closely with you.
Do you provide staff training once machines are installed and active?
Once machines are active, your IGS Account Manager will conduct on-site training with you and your employees. This training will cover the most commonly encountered questions from players and extensive training on how to serve gaming customers. IGS has developed key tactics in customer service to foster loyalty and repeat business and has developed a comprehensive training manual for our clients to refer back to. As staff changes we will retrain as necessary.
How is the cash in the VGTs and payout device managed and handled?
IGS is partnered with Thillens who provides an armored car and secure cashing carrying services.
What is the process for installing and activating machines?
Performance & Profit
IGS provides a client portal for in-depth reports and analyses.
IGS establishments earn an average of $116,235 per year, which is two times the sate average!
What makes IGS different from other terminal operators?
With more than 25 years of experience running high performing gaming establishments much like your own, we know the needs of the establishment and the gaming guest better than anyone. We translate this knowledge into action plans for our clients helping them outperform in their respective markets. IGS clients earn nearly two times more than clients of other terminal operators.
Glossary Terms
Gaming machines similar to slot machines. Each VGT offers different games depending on manufacturer and type including video poker and line games.
NTI is defined as the difference between cash wagered on each machine less the cash won on each machine. This amount is then split in accordance with the Video Gaming Act between the state, city/county, Establishment and Terminal Operator.
Money that is placed into each VGT by players.
The Illinois Gaming Board is responsible for regulating the gaming industry in Illinois.
M3t is the manufacturer of the payout device used by IGS as well as the back-end data analytics system. The M3t kiosk serves as an ATM, bill breaker, VGT ticket redemption machine and will serve as the Player Rewards portal in the future.
A game manufacturer used by IGS offering slot titles such as Blazing 7’s Hot Shot, Mega Spins, Hot Rocks, and American Original.
A game manufacturer used by IGS offering slot titles such as Big City 5’s, Smash the Pig, The Big Easy, and The Wildlife.
A game manufacturer used by IGS offering slot titles such as Diamond’s O’Dublin, Invaders from the Planet Moolah, and Count Money.
A game manufacturer used by IGS offering slot titles such as Kitty Glitter, Golden Goddess, Black Widow, and Stinkin’ Rich.
Double up Poker Arcade machine Nice! $ 945.20; IGT GAME KING 6.0 POKER MACHINE 69 Games! (COINLESS) (TICKET PRINTER) $ 2,059.04; IGT GAME KING 6.0 POKER MACHINE with LCD (COINLESS) (TICKET PRINTER) $ 2,441.20; video poker keno machine IGT 96419500 Summit SDBT19C-C $ 680.00; Cherry Master POKER / Video Slot MACHINE 8 LINER VIDEO. Call Us: Worldwide Gaming 2195 Daniels Street Suite 101 Long Lake, MN 866-679-4761 toll free 763-253-0230 main 763-253-0232 fax info@worldwide-gaming.com.
IGS Viewer
IGS Viewer allows viewing 3D CAD models provided inside IGS and IGES files. It is a free tool that lets you open these types of files, view the included 3D CAD models, and perform some basic operations with these objects, such as zooming or rotating them.
- Publisher: IdeaMK
- Home page:igsviewer.com
- Last updated: May 4th, 2011
Videoslot Corsair
Videoslot 'Corsair' is a game in 5 reels, for 15 lines. Bonus-games, jackpot, free games, super-game, real sound. Game contains an option to adjust probability of winning or losing.
- Publisher: IgrecS
- Home page:www.igrecs.com
- Last updated: October 20th, 2011
slots_vegas
Slots_vegas is a 5 reel X 25 Payline videoslot with FreeSpin Feature and a Las Vegas theme.Wild cards substitute for all other symbols except scatters. A combination of 3 or more scatters will trigger the feature where you can win up to 36 frees
Setting Up An Igs Video Slot Machines
- Publisher: RJ&PHJ
- Home page:www.aussie-slots.com
- Last updated: February 14th, 2008
PANDA-glGo
A 3D and 2D Goban, SGF editor, client for PANDANET and interface for GNU Go.rnglGo comes with a new tabbed user interface, which was a much asked-for request. Tabs can be torn off into standalone windows by double-clicking on the tab title, so the layout configuration is very flexible and should suit everyones taste.
- Publisher: PANDANET Inc.
- Home page:www.pandanet.co.jp
- Last updated: February 15th, 2008
Slots_TUT
Slot_Tut is a 5 reel X 20 Payline videoslot with FreeSpin Feature.
- Publisher: RJ&PHJ
- Home page:www.aussie-slots.com
- Last updated: March 4th, 2008
slots_ofish
Slots_O'Fish is a 5 reel X 25 Payline videoslot with FreeSpin Feature and a Fishy theme.Wild cards substitute for all other symbols except scatters. A combination of 3 or more scatters will trigger the feature where you can win up to 20 free games
- Publisher: RJ&PHJ
- Home page:www.aussie-slots.com
- Last updated: March 13th, 2008
slots_oz
Slots_oz is a 5 reel X 20 Payline videoslot with FreeSpin Feature and an Australian theme. You can play up to 20 lines at a time and bet up to 400 coins per Spin.
- Publisher: RJ&PHJ
- Home page:www.aussie-slots.com
- Last updated: May 19th, 2008
slot_jollyrog
5 reel X 20 Payline videoslot with FreeSpin Feature.The game pays right to left as well as left to right .You can play up to 20 lines at a time and bet up to 400 coins per Spin. Based on a Pirate Theme.
- Publisher: RJ&PHJ
- Home page:www.aussie-slots.com
- Last updated: May 28th, 2008
GoPanda2
GoPanda 2 is a modern client to Pandanet that runs in the browser. It features a clean, intuitive user interface that allows you to play, talk, and connect with thousands of players on Pandanet easily. You can tag players as friends to find them quicker.
- Publisher: PANDANET Inc.
- Home page:pandanet-igs.com
- Last updated: October 22nd, 2015
Many Faces of Go
This program is one of the strongest Computer Go opponents in the world, and has many other great features including an integrated IGS client so you can play on the Internet. A sophisticated set of go problems and a Joseki tutor help you improve your game.
- Publisher: Smart Games
- Home page:www.smart-games.com
- Last updated: November 16th, 2008
Geomagic Verify Viewer
This free viewer application, based on Geomagic Verify, lets anyone view the results of inspections created in Verify, including deviation color maps, dimensions and tolerances. You can annotate and measure distances, angles and radii on both Verify inspection results and any point cloud, mesh or CAD model.
- Publisher: 3D Systems, Inc.
- Last updated: June 14th, 2016
JagoClient
JagoClient is a SGF (Smart Go Format) and XML go game viewer that allows you to edit and store Go games. You can also play against other players without any server or play against computer Go programs. The program has been written in Java, which means it is available on all modern platforms and it can run on an EPOC handheld.
- Publisher: Rene Grothmann
- Home page:www.rene-grothmann.de
- Last updated: January 23rd, 2013
slots_dreaming
Slots_dreaming is a 5 reel X 25 Payline videoslot with FreeSpin Feature and native American theme.Wild cards substitute for all other symbols except scatters. A combination of 3 or more scatters will trigger the feature
- Publisher: RJ&PHJ
- Home page:www.aussie-slots.com
- Last updated: March 22nd, 2010
slots_frosty
Slots_Frosty is a 5 reel X 25 Payline videoslot with FreeSpin Feature and an Alaskan theme.Game pays right to left as well as left to right .Wild cards substitute for all other symbols except scatters. 3 or more scatters will trigger the feature.
- Publisher: RJ&PHJ
- Home page:www.aussie-slots.com
- Last updated: August 23rd, 2011
slots_cleo
Slots_Cleo is a 5 reel X 25 Payline videoslot with FreeSpin Feature and aCleopatra theme.Wild cards substitute for all other symbols except scatters. A combination of 3 or more scatters will trigger the feature where you can win up to 20 frees
- Publisher: RJ&PHJ
- Home page:www.aussie-slots.com
- Last updated: November 7th, 2008
Dariush
Dariush is a software which permit you to play go against it or against an external go engine or against a human player through the servers IGS, LGS or WinG.It is able to edit games, to add commentarys and marks at each move and is able to create an infinity of variations (it depends only of the memory available). The number of simultaneous games is only limited by the memory available.
- Publisher: By Dariush
- Home page:ricoh51.free.fr
- Last updated: June 24th, 2008
SwirlX3DViewer
The SwirlX3D Viewer is a free 3D viewer that displays 3D files in VRML or X3D formats. It is a standalone application that can be used for opening VRML (.wrl), X3D (.x3d and .x3dv), and Sw3d (.sw3d) archives. The professional version also displays Sx3d (.sx3d) files, which are X3D files with SwirlX3D extensions.
- Publisher: Pinecoast Software, Inc.
- Last updated: April 30th, 2013
eDrawings RapidFire Lite
eDrawings RapidFire Lite provides you an easy to use and innovative solution to view, publish and share your CAD files in STEP/STP, IGES/IGS, DWG, DXF, 2D DWF, Rhino, OBJ, SketchUp and STL file formats. You can export your models to eDrawings to generate ultra compact (upto 95% compression) representations for sharing over email.
- Publisher: Geometric Ltd.
- Home page:www.geometricglobal.com
- Last updated: March 26th, 2013